INTRODUCTION
This Privacy Notice describes how Blue Flame Certification Ltd collects and process the personal data provided to us in accordance with the requirements of General Data Protection Regulations. Blue Flame Certification Ltd is committed to ensuring your privacy and personal information is protected.
WHO WE ARE AND WHAT WE DO
For the purposes of this privacy policy, references to "we", "us" or “our” shall refer to Blue Flame Certification Ltd. Blue Flame Certification Ltd is a UKAS accredited Certification Body serving the UK and Ireland’s building services engineering and energy conservation sectors.
We are responsible for developing a range of assessments, qualifications and training courses from nationally agreed criteria. Also for approving assessment centres / training providers to deliver them. Candidates successfully completing our assessments and courses are subsequently issued with a recognised Blue Flame Certification Ltd certificate. Where appropriate, we will also upload the certification details to the relevant industry Registration body e.g. Gas Safe Register RGII Ireland, etc.
We are also responsible, in relation to PAS 2030, Competent Persons and Trustmark Schemes, for approving organisations where details of competencies and / or qualification are held.
THE DATA WE COLLECT ABOUT YOU
Candidates
If you are a candidate for a Blue Flame Certification Ltd training course, qualification or assessment, we will only collect personal data about you that is relevant to your related activities e.g. your name, photograph, National Insurance number, postal address, e-mail address, telephone number, evidence of previous qualifications, relevant work experience, the training course and/or qualification that you are undertaking and/or the outcomes of the assessment of your performance.
Others
We also collect personal data about those involved in the delivery of Blue Flame Certification Ltd training courses, qualifications and assessments. These include trainers, assessors, verifiers, invigilators and assessment/training providers centre representatives. The personal data we collect will only be relevant to the roles and responsibilities carried out on behalf of Blue Flame Certification Ltd.
Website Visitors
We may gather information about your computer to obtain statistical information regarding the use of our website. This information does not identify your personal details and is only used to analyse interactions with our website. Information about your general internet use may be gathered using a cookie file downloaded to your computer. You can decline cookies by activating the appropriate setting on your browser.
HOW WE USE YOUR DATA
The personal data we collect is used to:
• fulfil the requirements of our contractual agreement with you;
• communicate with you regarding the delivery of the requirements detailed in the contractual agreement;
• deliver the Blue Flame Certification Ltd training courses, qualifications and assessments; administer the training and/or certification process;
• award certificates to candidates;
• maintain a record of your achievements and/or competencies;
• monitor and quality assure the delivery of Blue Flame Certification Ltd training courses, qualifications and assessments;
• investigate issues, complaints, or instances of malpractice or maladministration;
• provide statistical information relating to the outcomes of Blue Flame Certification Ltdtraining courses, qualifications and assessments;
• carry out activities that are required of Blue Flame Certification Ltd. by regulatory bodies;
• provide you with information relating to Blue Flame Certification Ltd products and/or services.
SHARING DATA
To enable us to perform our functions and discharge our contractual responsibilities, we may share your personal data with:
• government departments and non-departmental government bodies; registration schemes e.g. Gas Safe Register, RGII, MHCLG, TrustMark, etc.
• Colleges and other relevant training establishments that deliver the Blue Flame Certification Ltd training courses, qualifications and assessments;
• Law enforcement and HMRC
• General public (details of competencies and/or qualifications held only).
PERSONAL DATA RETENTION PERIOD
To ensure that Blue Flame Certification Ltd comply with any regulatory or contractual requirements, we will retain your data for a period of six-years past the certificate or contract expiry date.
STORAGE AND PROTECTION OF YOUR DATA
Our confidentiality and security procedures are designed to protect your personal data from unlawful access and use, loss or removal. Please note that due to the limitations of internet security, Blue Flame Certification Ltd cannot guarantee the security of personal data submitted to us via our website
YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATIONS (GDPR)
The GDPR provides several key rights for individuals:
The Right of Access
You can request a copy of your personal data that is held by Blue Flame Certification Ltd using the contact details given below. To enable us to provide this information, you will need to provide us with evidence to confirm your identity. Providing that the request is not unfounded or excessive, Blue Flame Certification Ltd will provide you with the data free of charge within one week of receiving the request.
The Right to Rectification
If you believe that your personal data is inaccurate or incomplete, please contact Blue Flame Certification Ltd and providing that the changes are not unfounded or excessive, we will update the data within one-month of receiving the request.
The Right to Erasure
You may request that Blue Flame Certification Ltd erase your personal data if you believe that it is no longer necessary for the purpose which Blue Flame Certification Ltd originally collected or processed it for, or if there is no overriding legitimate interest for Blue Flame Certification Ltd to continue processing your personal data.
The Right to Restrict Processing
You may request that Blue Flame Certification Ltd restricts the further processing of your personal data. Circumstances when this may apply are in the period that Blue Flame Certification Ltd is considering a previous request to erase your personal data that you believe is inaccurate or that there is no legitimate interest for us to hold the information.
The Right to Data Portability
You may request that Blue Flame Certification Ltd provides you with the data we hold on you in a structured, commonly used and machine-readable form. This allows other organisations to read the data.
The Right to Object
You may request that Blue Flame Certification Ltd stop processing your personal data if you believe that there is no legitimate interest for us to process your data or that your data is being used for marketing purposes.
CHANGES TO THE BLUE FLAME CERTIFICATION LTD PRIVACY NOTICE
From time to time, we may need to make changes to this privacy policy, for example, as a result of government legislation, new technologies, or other developments in data protection laws or privacy generally. You should check our website periodically to view the most up to date privacy policy.
CONTACT DETAILS
Please contact Blue Flame Certification Ltd if you have any questions about this Privacy Notice or our processing of your personal data. If you wish to complain about our processing of your personal data, please contact us. Our Complaints Policy can be found on the Blue Flame Certification Website.
All complaints shall be sent to:
The Scheme Manager
Blue Flame Certification Ltd.
No 1 Endon Road
Norton Le Moors
Stoke on Trent
Staffordshire
ST6 8NA
